Tag Archives: simulated professional environments

A simulated professional environment to better learn about management

A simulated professional environment to better learn about management

“Quentin, hello, welcome to FlashTel, phone book, what can I do for you? Like Quentin, 16 teleoperators with headsets respond tirelessly to calls that resonate on the first floor of a tall gray building. From the hubbub of words to the clatter of keyboards, the atmosphere resembles in every way that of a classic call […] … learn more→