Tag Archives: customer or product?

Education: Where the “customer” is the “product”

Education: Where the “customer” is the “product”

Two quotes from self-proclaimed education “reformers”: Margaret Spellings (former Bush administration Secretary of Education, and president-elect of the University of North Carolina) explaining her work with for-profit colleges: “The reason I did it was because I learned a lot about how we can serve our students and think of them as customers in providing a […] … learn more→