Tag Archives: dark patterns

Struggling to cancel an online service? You’re not alone

Struggling to cancel an online service? You’re not alone

The U.S. Federal Trade Commission (FTC) recently filed a complaint stating that, for years, Amazon has “knowingly duped” consumers into signing up for Prime subscriptions and then complicated their attempts to cancel. The FTC alleges that Amazon “tricked and trapped people into recurring subscriptions without their consent” through manipulative, coercive or deceptive interface design tactics, known […] … learn more→