When we work with our data we have to decide who and what gets to be in the story. A number goes in the table or it doesn’t. A quote earns half a page, a passing mention, or nothing at all. The participant who said the awkward, off-message thing gets wrapped in a sentence that […] … learn more→

If you’re in a leadership position — at work or in the community — you make decisions and oversee decision-making processes. Often it’s best to consult the people you are leading to reach a group decision. Voting may seem the quickest route to a resolution, but it isn’t the best way to enrol everyone. Worse, voting […] … learn more→