Tag Archives: students as customers

Harry Potter and the pandering of Higher Ed

Admin: “You want to offer that course, you need to have ‘Women’ in the title.” –why “Women and The Works of Steinbeck”, “Women in Shakespeare”, and “Women in Western Civilization” are college courses, among many examples. One of the many problems with higher education is the “student as customer” paradigm that has really warped what […] … learn more→

Student as customer is failure, part 2

Student as customer is failure, part 2

Last time I started on an article written by faculty about how viewing students as customers has affected higher education. For the most part, I agree completely with what the article has to say, but there’s one line that I feel is quite off: “We turn universities into brands…It also justifies potentially corrupt and exploitative […] … learn more→

Student as customer is failure

Student as customer is failure

While I’ve placed much of the blame for the fraud that is higher education today at the feet of the plundering administrative caste, faculty are hardly blameless. One trend that was just starting when I entered academia, a trend that faculty did not rebuke, was the idea that students should be perceived as customers. This […] … learn more→