Want to deliver exceptional patient care that keeps people coming back? Every healthcare facility dreams of providing outstanding patient experiences. After all, quality patient care leads to: Better health outcomes Higher patient satisfaction scores More referrals and repeat visits Here’s the problem: Most healthcare facilities struggle with inconsistent care quality. Staff get overwhelmed juggling clinical […] … learn more→

Grade inflation happens when teachers knowingly give a student a mark higher than deserved. It can also happen indirectly, when the level of difficulty of a course is deliberately lowered so students achieve higher grades. The practice threatens to undermine the quality of a university degree and the prestige of higher education. Is it happening in Australia and […] … learn more→

Despite representing only 4% of the world’s population, the United States accounts for over half of science Nobel Prizes awarded since 2000, hosts seven of The Times Higher Education Top 10 science universities, and incubates firms such as Alphabet (Google), Meta and Pfizer that turn federally funded discoveries into billion-dollar markets. The domestic STEM talent pool alone cannot sustain this research output. The U.S. […] … learn more→

In recent weeks, the US State Department implemented a policy requiring all university, technical training, or exchange program visa applicants to disclose their social media handles used over the past five years. The policy also requires these applicants to set their profiles to public. This move is an example of governments treating a person’s digital persona as their political identity. […] … learn more→

Chatbots are among the innovations in artificial intelligence that can appeal to students learning a foreign language. But how can they be used effectively? What can they offer when implemented within a well-thought-out educational framework? Last April, an Italian high school student spoke on the radio about how she had managed to improve her French thanks to […] … learn more→

Images of flashy sports cars. Lavish lifestyle shots. These are just some of the red flags consumers should watch out for when they turn to social media for financial advice. Consumers should not believe everything they see on Instagram, TikTok or YouTube from the growing numbers of “finfluencers” – content creators who build their audience […] … learn more→

Most academic writers are regular readers. There is of course a strong connection between reading and writing. Reading and writing feed each other. But I’m not focused on the connection right now. No, I’m thinking about how hard we often find it to prioritise time for reading. And how maybe the reality is that most […] … learn more→

Lucy Christopher, a new mother, had been trying to return to her work-in-progress for several months, but could find neither time, headspace, nor validation that writing was worth the time away from her child. Why should she spend time writing when it would likely bring few financial rewards? Anyway, could she still write? Perhaps having […] … learn more→

Public battles over what schools can teach about sex, identity and relationships, often framed around “parental rights,” have become more intense in recent years. Behind the loud debate lies a quiet contradiction. Many parents who say sex education should be taught only at home don’t actually provide it there, either. As a scholar of sex education, I […] … learn more→

A painless, non-invasive brain stimulation technique can significantly improve how young adults learn maths, my colleagues and I found in a recent study. In a paper in PLOS Biology, we describe how this might be most helpful for those who are likely to struggle with mathematical learning because of how their brain areas involved in this […] … learn more→