What are the types of business applications?


Due to the continuous growth of business needs, entrepreneurs are increasingly investing in advanced IT solutions. Properly selected software can perform many functions that contribute to the competitiveness of the organisation and the efficiency of management. Developing business applications can facilitate access to information and streamline teamwork, and even minimise business costs.

What is business software, and why is it currently so essential to have properly tailored business tools?

 Regardless of the sector in which a business operates, it should constantly be improving its standards. IT tools are nowadays the basis of conducting trade, significantly facilitating the execution of many processes. The selection of specialist software should be preceded by a comprehensive analysis of the company’s needs so that its specificity is in line with the company’s expectations. The correct formulation of objectives and benefits will allow the implementation of a solution that will be optimal for the company. There are various types of business applications that perform specific tasks and offer specific functionalities.

What is ERP?

ERP (Enterprise Resources Planning) is a system, which is used to comprehensively manage the company. This software allows for effective control of the most important company resources, as well as their planning in practically all business areas. This applies to sales processes, as well as warehousing, procurement, production, accounting, human resources or finance. Such business applications are based on a single database, thanks to which information entered in one area of the system is also available in other management departments.

What is CRM?

CRM (Customer Relationship Management) is an IT system that automates and supports the execution of processes between the organisation and the customer. Its application is important both in the case of winning consumers and their retention and service. The system supports the work of many departments of an organisation, including marketing, sales or management. CRM business applications support all phases of the customer’s contact with the organisation, including identification, recognition of needs, the conclusion of transactions or provision of after-sales services.  

What is Human Resource Management (HRM)?

HRM is a human capital management system that aims to support the various administrative functions of the human resources department. This includes recruitment, organisation of training, payroll, remuneration or general performance. HRM business software helps to increase employee productivity and engagement and brings tangible business benefits. In this type of system, human capital is a resource for the business, the value of which can be maximised through proper management and strategic investment.

What is Business Intelligence (BI) software?

BI is a software for business that is based on analysing data and presenting information to improve business decision-making. These systems are used by executives, managers and end-users. Business Intelligence software offers access to tools thanks to which organisations can obtain data from internal and external systems. Once the information is gathered, it is possible to create and develop analyses, reports or queries, and then present them in the form of graphical charts or tables.